Privacy Policy

Monic Group INC ("we," "us," or "our") operates a beauty salon located in Brandon, FL. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following personal information when you book an appointment, create an account, or interact with our website:

• Contact information: Name, email address, phone number
• Address: Mailing or billing address
• Payment information: Credit/debit card details (processed securely through Stripe)
• Appointment details: Service preferences, scheduling history, stylist preferences
• Account data: Login credentials, communication preferences
• Usage data: Browser type, IP address, pages visited, and interaction patterns

2. How We Use Your Information

We use the information we collect to:

• Schedule and manage your appointments
• Process payments and deposits
• Send appointment confirmations, reminders, and updates via email
• Communicate with you about our services, promotions, and offers
• Improve our website, services, and customer experience
• Maintain internal records and analytics
• Comply with legal obligations

3. Third-Party Services

We use the following third-party services to operate our business:

• Stripe: For secure payment processing. Your payment information is handled directly by Stripe and is subject to their Privacy Policy. We do not store your full credit card details on our servers.
• Gmail SMTP: For sending appointment confirmations and email notifications. Your email address is shared with Google's email servers for delivery purposes.

4. Cookies & Local Storage

Our website uses the following technologies to enhance your experience:

• JWT Tokens: We store JSON Web Tokens in your browser to maintain your login session. These tokens expire after 2 hours.
• Session Data: We use localStorage to store session-related information for authentication purposes.
• Cookies: We may use essential cookies for site functionality. We do not use third-party tracking cookies for advertising purposes.

5. Data Retention & Deletion

We retain your personal information for as long as your account is active or as needed to provide you with our services. Appointment history and transaction records are kept for business and legal compliance purposes.

You may request the deletion of your personal data at any time by contacting us. We will process your request in accordance with applicable laws. Please note that some information may be retained as required by law or for legitimate business purposes (e.g., transaction records).

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Payment data is encrypted and processed through Stripe's PCI-compliant infrastructure. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal data from a child under 13, we will take steps to delete that information promptly. If you believe we have inadvertently collected information from a child under 13, please contact us immediately.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Opt out of marketing communications
• Request a copy of your data in a portable format

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

• Monic Group INC
• 609 Royal Crest Dr, Brandon, FL 33511
• Phone: (813) 210-0588
• Email: admin@monicg.com